Frequently asked questions.

Our controllers are fully compatible with the SurRon Light Bee and Ultra Bee right out of the box. We are actively expanding support for additional platforms.

Yes. Our wiring harness connects directly to your stock SurRon without any cutting or splicing, as long as the bike is unmodified. Just plug in and ride.

Absolutely. The BP721000 runs perfectly with your existing stock motor. If you decide to upgrade your motor later, you can check our full list of supported motors on the product page.

Yes. The DIY variant is designed for custom vehicles and projects including ATVs, UTVs, golf carts, go-karts, boats, and other electric builds.

Yes. Our controllers are compatible with a wide range of third-party PMSM motors. Visit the product page for the complete compatibility list.

Reach out to us via WhatsApp, email, or Instagram. Our team will verify compatibility with your specific setup before you place an order.

SurRon variants include a plug-and-play harness made specifically for the Light Bee or Ultra Bee. The DIY variant ships without a vehicle-specific harness, giving you full flexibility for custom wiring and integration.

Yes, a mounting bracket is included with all SurRon variants. Note that the DIY variant does not include a mounting bracket since custom builds have different mounting requirements.

Yes. All stock functions are fully supported. The controller integrates seamlessly with your existing controls and display.

Yes. All factory ride modes work as expected with the BP721000 installed.

Download the SMX Drives app from the Play Store or App Store. The app gives you full control over throttle response, power limits, regen braking, and ride modes via Bluetooth.

Yes. We offer guidance throughout the installation process and help with initial setup to make sure everything runs smoothly.

Yes. All controllers ship Delivery Duty Paid (DDP), which means you will not be charged any additional customs fees or import taxes upon delivery.

Yes. Every controller includes a 12-month warranty covering manufacturing defects in materials and workmanship under normal operating conditions.

Visit our Warranty Claim page and submit the form with your order details and a description of the issue. Include photos if possible. Our team reviews claims within 48 hours.

We ship worldwide to over 20 countries including the USA, Canada, UK, EU, Australia, and most of Asia. Orders are dispatched within 3 business days with delivery typically taking 5 to 12 business days.

Our current firmware does not include traction control. This feature is on our development roadmap and will be added in a future update.

IP67 means the controller is fully dust-tight and can survive temporary water immersion up to 1 meter for 30 minutes. It is built for real-world off-road conditions including rain, mud, and trail riding.

Yes. Variable regenerative braking is built in with adjustable intensity levels. This recovers energy during deceleration, extending your battery range. Configure regen strength through the mobile app.

The BP721000 supports CAN bus and UART serial communication with 4 analog inputs, 9 digital inputs, and encoder resolutions up to 8192 CPR. This makes it ideal for advanced integrations and fleet systems.

Firmware updates are delivered over Bluetooth through the SMX Drives app. You will receive a notification when an update is available. The process takes just a few minutes and all your custom settings are preserved.

Yes. Our controller platform fully supports CAN communication, making it suitable for OEM-level integration with custom dashboards and vehicle management systems.

All controllers are designed, tested, and manufactured in-house by SMX Drives at our facility in Gujarat, India.

Yes. We have an approved dealer program for partners interested in reselling or installing our controllers. Visit the Become a Dealer page for details and application.

We support OEM partnerships for electric motorcycles, scooters, ATVs, UTVs, golf carts, marine propulsion, and custom EV platforms. Contact us to discuss your project requirements.

Yes. We run a referral program for influencers and brand advocates. Contact us to learn about enrollment and commission details.